When A Death Occurs
When a death occurs, the order in which things should be done can depend on where the death occurred. You are naturally in a heightened emotional state, so we suggest reaching out to friends and family for help - someone who is more able to think clearly, and give you the support you need.
At Home or at Work
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency medical personnel. They will evaluate the situation and contact the coroner who needs to be notified in the event of a home, work, accidental, suspicious, or unexpected death.
In any situation if you are not sure who to notify or what to do, you may call Wappner Funeral Directors 24 hours a day, and we'll assist you in notifying the proper agencies.
While Under Supervised Care
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. The funeral director will contact you immediately following their notification to help you proceed. (However, we suggest you contact the funeral home immediately, so you've got the reassurance you need that all is taken care of properly.)
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/medical examiner will be notified by hospice. Following their release the hospice will contact the funeral home. It is always a good idea for the family to contact us immediately so that we will be aware of the pending call from hospice.
Widening the Circle
Once you are prepared to call us, our staff members are experienced professionals who can provide much of the information you need, emotional support, and compassionate guidance. While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information so that we are able to receive your loved one into our care.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you. Other people you may need to call are:
- Family members and friends
- Clergy or other spiritual advisors
Those Important Questions
If there are no pre-arrangements in place, there are several other questions that you may need to have answered regarding the death of your loved one:
- Is embalming required?
- Do I need to purchase a casket?
- What about cemetery arrangements?
- Does the family have to engage the services of a minister?
- What type of service should we have?
By contacting our staff, we'll be able to help answer your questions and assist in making the appropriate plans. You can reach us at (419) 522-5211.
One of the best ways to make sure that all of your questions are answered and desires are met is to make pre-arrangements. This is as simple as outlining your wishes and having all of the details written down and the financial arrangements prepaid. Please contact one of our staff at (419) 522-5211 to learn more about pre-arrangement.
What to Expect When You Arrive at the Funeral Home
Upon arrival you will be greated by our welcoming staff and meet your funeral director. He or she will then guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one's life. This is not a one-way conversation; we want to hear your ideas and desires, and use them as the foundation for the arrangement process.
This process may include:
- Preparing and filing the official death certificate
- Scheduling the location, date and time of services or events
- Selecting a casket, urn or other items
- Preparing an obituary notice
- Scheduling vehicles
- Selecting pallbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.
We’d like you to bring any photos, a favorite song, or memorabilia so that you and your funeral arranger can better discuss how you would like your loved one to be remembered. Having these things, and knowing their favorite song or favorite gathering place – even their favorite activity – will help us create a truly fitting memorial service.
Our funeral arrangers will assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. To learn more about personalizing the service, please read the Honoring Life section of this website. The funeral arranger will discuss personalization with you during your arrangement conference.
The following checklist will help you remember what information about the decedent and items that will be needed when meeting with a funeral arranger.
- Full legal name
- Home address
- Social Security number
- Date of birth
- Place of birth
- Father's name
- Mother's maiden name
- Veteran's discharge papers (DD-214)
- Recent photograph
- Highest education
- Place of burial (if applicable)
- Clergy name and phone number
- Survivors (name and relationship)
- Insurance policies (if applicable)
A staff member of Wappner Funeral Directors will be honored to explain all of the options available to you.